๐Ÿช Business Owner Guide

Everything you need to manage your business listing, ads, and subscriptions through the Business Portal.

โฌ‡๏ธ Download this guide (PDF) Download the business owner guide as a PDF, or read the full guide below. Or press Ctrl+P / โŒ˜P for a clean printed copy.

โšก Walkthrough โ€” do this, in this order

From an unclaimed listing to a live, loyalty-enabled profile โ€” the order that gets you visible fastest.

1

Find your listing. Search zaarhub.com for your business name and open it. If it does not exist yet, add it from /submit-business first.

2

Claim it. Click Claim This Business on your listing (or open /claim), fill in your details and submit. An administrator reviews the claim โ€” this is the step that unlocks your dashboard.

3

Sign in. Sign In with the same email you claimed with. One login covers your visitor and business roles โ€” see the Sign-In & Account Guide for the Role Switcher.

4

Open your dashboard. Go to /portal. The panels you will use are Dashboard, Profile, Ads, Reviews, Offers and Settings.

5

Complete your profile. Add photos, opening hours, categories and a description โ€” the fields customers actually search on โ€” then save. An empty profile is invisible in near-me and category search.

6

Turn on loyalty. Sign up to the programme in the loyalty tab so your listing carries the ๐Ÿ’Ž ZaarCash badge, and check what your customers earn and can redeem.

7

Give people a reason to click. Post a deal or an event, then submit an advert in Ads for extra placement.

8

Run the counter. Open https://zaarhub.com/scanner on the shop phone, sign in, and scan customers with ๐Ÿ’ณ Purchase, โœ… Check-in or ๐ŸŽ Redeem.

9

Close the loop. In Reviews reply to what customers wrote, and in Ads check the status of what you submitted.

10

See the result. Your listing now shows the badge, your deals, your reviews and your photos โ€” and every scan is in your dashboard.

โœ… You're done when: your listing shows the ZaarCash badge and your deals, a customer has been scanned at the counter, and the transaction is visible in your dashboard.

1. Introduction

The Business Portal at /portal is your command center for managing your business listing. From here you can update your profile, track performance, manage your subscription, submit ads, and respond to customer reviews.

๐Ÿ“Š Dashboard

See visits, reviews, and subscription status at a glance.

๐Ÿ“ข Advertising

Submit ads for admin approval and track earnings.

โญ Reviews

Respond to customer reviews and manage your reputation.

โฌ†๏ธ Subscriptions

Upgrade your plan for premium features and visibility.

๐Ÿ’ก First time here? Visit /grow to see feature tiers, plan comparisons, pricing, and testimonials from other business owners. Then use /claim to start the 3-step claiming process or /biz/:slug/:id to view your live business detail page with gallery, maps, and reviews.


2. Claiming Your Business

If your business is already listed in the directory, you need to claim it before you can access the Business Portal. If your business isn't listed yet, contact the directory admin or submit a new listing through the directory's submission form.

How to Claim

Two ways to claim your business:

Option A: Inline Claim (from business detail page)

  1. Visit your business's detail page at /biz/:slug/:id.
  2. Click the Claim This Business button near the top of the page.
  3. Fill in the claim form with your contact information and submit.
  4. Wait for admin approval. You'll receive an email once approved.
  5. Set up your Business Portal password and log in at /portal.

Option B: Dedicated Claim Flow (/claim)

1

Search โ€” Go to /claim and search for your business by name or URL. Results span all directories.

2

Verify โ€” Select your listing and provide verification (email domain matching business website, phone number on file, etc.).

3

Confirm โ€” Review the claim summary, agree to terms, and submit. Track status from your portal.


3. Signing In

  1. Open your browser and navigate to https://your-platform.com/portal.
  2. The login screen shows tabs for Login and Register.
  3. If you've already claimed your business, click the Login tab.
  4. Enter your email and password.
  5. Click Sign In. Your dashboard loads automatically.

๐Ÿ’ก Tip: If you manage multiple businesses, you'll see a business selector after logging in. Select the business you want to manage from the dropdown.

First-Time Registration

If you haven't claimed your business yet but want to pre-register:

  1. Go to /portal and click the Register tab.
  2. Create your account with name, email, and password.
  3. After registration, you'll be prompted to link an existing business (search by name) or request a new listing.

4. Dashboard Overview

Once logged in, the dashboard shows key metrics for your selected business.

--Profile Visits
--Total Reviews
--Avg Rating
--Active Ads

Dashboard Sections

๐Ÿ“ˆ Profile Visits

See how many times your business profile has been viewed over time. Updated daily.

โญ Reviews Summary

Total review count, average star rating, and the latest 5 reviews.

โฌ†๏ธ Your Plan

Current subscription tier and feature limits. Quick link to upgrade.

๐Ÿ“ข Active Ads

Number of approved ads currently running and their earnings.

๐Ÿ“ฆ Find Suppliers

Browse the Supplier Directory โ€” a browsable card grid of farms, wholesalers, distributors, manufacturers, and associations, with filters by type, city, and search. Click any supplier card for full contact details. Locked to logged-in business owners.


5. Managing Your Plan / Subscription

Your business subscription determines the features available to you. The directory admin defines available tiers.

Viewing Your Current Plan

Your current plan is displayed in the dashboard header. It shows:

Upgrading Your Plan

1

Click Upgrade Plan from the dashboard or the subscriptions section.

2

Browse available tiers and compare their features and pricing.

3

Select a plan and choose monthly or annual billing.

4

Complete payment. Your plan upgrades immediately.

Available features that may require a paid plan:

Unlimited ListingsPremium plan+
Unlimited PhotosPremium plan+
Deals & CouponsBasic plan+
Spotlight EligiblePremium plan+
Advanced AnalyticsPremium plan+
Ad SubmissionsAll plans
Review ResponsesAll plans

6. Submitting Advertisements

As a business owner, you can submit advertisements to promote your business. Ads go through an admin approval process before being displayed.

How to Submit an Ad

1

Log into the Business Portal at /portal.

2

Select your business from the dropdown (if you have multiple businesses).

3

Scroll to the ๐Ÿ“ข Promote Your Business section.

4

Click + New Ad to open the ad submission form.

5

Fill in the following fields:

Ad NameA short, descriptive name for your ad (e.g., "Summer Special")
Slot SizeSelect from available ad zones (Hero Banner 728ร—90, Sidebar 300ร—250, Footer 468ร—60)
Image URLURL to your ad image. Must match the zone's dimensions.
Target URLWhere visitors go when they click your ad (optional).
6

Click Submit Ad for Review. Your ad enters the approval queue.

โš ๏ธ Image Requirements: Your ad image must match the selected zone's exact dimensions. A 728ร—90 image is required for the Hero Banner zone, 300ร—250 for Sidebar, and 468ร—60 for Footer. Images that don't match will be rejected.

Available Ad Zones

Zone NameDimensionsLocationPrice
Hero Banner728 ร— 90 pxTop of directory pagesPer admin pricing
Sidebar300 ร— 250 pxSide panel on search resultsPer admin pricing
Footer468 ร— 60 pxBottom of directory pagesPer admin pricing

Available zones and pricing are displayed in the slot size dropdown when you create an ad.


7. Ad Status & Earnings

Viewing Submitted Ads

After submitting ads, they appear in the My Ads list section. Each ad shows:

โณ Pending ReviewYour ad is in the approval queue. The admin needs to review it.
โœ… ApprovedYour ad is approved and live on the directory. ๐ŸŽ‰
โŒ RejectedYour ad was rejected. The rejection reason is shown next to the status.

If rejected, review the reason, fix the issue, and submit a new ad.

Viewing Ad Earnings

Once your ads are approved and running, you can track earnings:

  1. Navigate to the ๐Ÿ“ข Promote Your Business section in the portal.
  2. Locate the ๐Ÿ’ฐ Ad Earnings box (it appears automatically when you have active schedules with earnings).
  3. The earnings box shows:
    • Total Earned โ€” Cumulative earnings from all your approved ads.
    • Active Schedules โ€” Number of ad schedules currently running.

๐Ÿ’ก Tip: Earnings update periodically. Check back regularly to see how your ads are performing. Create multiple ads for different zones to maximize visibility.


8. Managing Reviews

Customer reviews build trust and help your business stand out. You can view all reviews and respond to them from the portal.

Viewing Reviews

Your reviews are displayed in the Reviews section of the portal.

Responding to a Review

1

Go to the Reviews section in the portal.

2

Find the review you want to respond to.

3

Click Reply below the review.

4

Type your response and click Submit Reply.

5

Your reply appears publicly below the review on the business detail page.

๐Ÿ’ก Tip: Always respond professionally to both positive and negative reviews. Thank customers for positive feedback and address concerns in negative ones. A thoughtful response shows you care about customer experience.

Review Best Practices


9. ZaarHub Loyalty Program & Scanner

As a ZaarHub business, you can sign up to the ZaarCash loyalty programme โ€” ZaarHub's own loyalty programme, native to the directory (not a third-party service). Customers earn ZaarCash at your business and redeem it for real savings โ€” driving repeat visits. Your staff process transactions using the mobile Scanner PWA.

ZaarCash in one breath: members earn 1 ZaarCash per $1.00 of earnable spend and 100 ZaarCash = $1.00 (1 ZaarCash = 1ยข). Redemption is capped at 10% of a bill, a member must bank at least 100 ZaarCash before redeeming, and free or fully discounted items earn nothing. The wallet is network-wide โ€” earned and spent in every ZaarHub city, with new cities joining the same programme automatically. Only businesses that sign up participate; participants show the ZaarCash ๐Ÿ’Ž badge.

Exactly What You Pay & What You Get Back

Your one cost: the issuance buy-in. When you reward a customer with ZaarCash, you pay $0.01 (1ยข) per ZaarCash (1 ZaarCash = 1ยข of customer value). There are no monthly fees, no hidden per-transaction charges, and no cost just to be listed as participating.

Issue 1 ZaarCash (on a $1.00 purchase)You are billed $0.01
Typical $25.00 sale โ†’ 25 ZaarCashYou are billed $0.25
$50.00 sale โ†’ 50 ZaarCashYou are billed $0.50

When you accept ZaarCash: if a customer pays you with their ZaarCash, you are reimbursed $0.008 per ZaarCash honored.

Honor 1 ZaarCash of customer valueYou are reimbursed $0.008
Customer redeems 10 ZaarCash ($0.10 off)You are reimbursed $0.08
Customer redeems 100 ZaarCash ($1.00 off)You are reimbursed $0.80

Your monthly ledger tracks both sides. If you issue more than you accept, your net position is negative (you paid out). If you accept more than you issue, it's positive (you're owed money). Your operator can pull the exact ledger anytime. Note that a member can pay at most 10% of a bill with ZaarCash and must hold at least 100 ZaarCash first โ€” so your reimbursement per sale is naturally small.

๐Ÿ’ก Think of it as targeted marketing: the $0.01 per ZaarCash you issue puts real buying power in a customer's wallet โ€” power they're encouraged to spend at participating businesses like yours. ZaarCash earned at one partner brings customers to every partner, including you, in every ZaarHub city.

Redemption Rules

ZaarCash redemption is governed by the programme rules โ€” the same for every participating business, whatever the category:

Redemption capat most 10% of a bill may be paid with ZaarCash โ€” on a $40 bill that is $4.00
Minimum balancea member must hold at least 100 ZaarCash ($1.00) before redeeming any
Free itemsearn nothing โ€” only the paid subtotal of a bill earns ZaarCash

Why it matters: the 10% cap and the 100-ZaarCash minimum keep the programme's exposure small and predictable, and they apply automatically at redemption โ€” no category exemptions, no manual work at the register. Earn rate, cap %, minimum balance and the free-items rule are all programme settings the directory operator controls.

๐Ÿ’ก ZaarCash expires after 365 days on a rolling basis, which keeps unredeemed liability healthy and encourages customers to redeem at the register โ€” benefiting you.

How Loyalty Appears on Your Profile

Every business profile page at /biz/:slug/:id includes a "ZaarHub Rewards" section that shows:

The loyalty section fetches live data from the directory's own native loyalty engine. No separate app needed โ€” it renders inline on your business listing.

Using the ZaarHub Scanner for Transactions

The scanner at https://zaarhub.com/scanner is your staff's point-of-sale loyalty tool. It works on any device with a camera โ€” phone, tablet, or laptop.

Quick setup:

  1. Go to zaarhub.com/scanner on your device
  2. Sign in with your business credentials
  3. The scanner auto-detects your business name and category
  4. Add it to your phone's home screen for instant one-tap access (it's a PWA)

Three scan types available:

โœ… Check-inAward a check-in bonus in ZaarCash for visiting (10 ZaarCash by default). No purchase amount needed.
๐Ÿ’ณ PurchaseCustomer earns ZaarCash on the purchase total (1 ZaarCash per $1). Enter the amount.
๐ŸŽ RedeemCustomer uses their ZaarCash balance. ZaarCash is deducted up to the programme's 10% bill cap, and only once they hold at least 100 ZaarCash.

Transaction flow: Select scan type โ†’ Scan customer's QR code โ†’ Enter amount (for Purchase/Redeem) โ†’ Click Process โ†’ ZaarCash awarded instantly.

๐Ÿ’ก Tip: The scanner auto-generates a unique transaction ID for every scan โ€” great for audit trails and dispute resolution. All data flows to the MultiDirectory clearinghouse for accurate billing and reimbursement.

๐Ÿ’Ž Your ZaarCash programme terms โ€” the business view

The rules above are the network's defaults. What matters most is that you own your numbers: earn rate, redemption cap, minimum balance and whether free items earn are your settings โ€” the terms your customers see. Another business in the same network may run different numbers, and ZaarCash is the programme's currency (๐Ÿ’Ž) โ€” never "points", never "credits".

๐Ÿช What the programme does for you

Read the full ZaarCash programme guide for businesses โ†’

โš ๏ธ Disclaimer โ€” for businesses

Participation is optional and you control the numbers โ€” earn rate, redemption cap, minimum balance and whether free items earn. ZaarCash you issue is funded by you: ZaarHub does not reimburse redeemed value, and the discount comes out of your margin, so treat it as a marketing cost and account for it as such.

You are responsible for honouring redemptions validly issued under your settings and for the tax treatment of the discounts you give. You may change your rates at any time; balances already earned remain redeemable under the rules in force when they were earned.

ZaarHub does not guarantee any increase in sales, footfall or retention, and may suspend a business that abuses the programme or repeatedly fails to honour redemptions.


9. Updating Business Profile

Keep your business listing accurate and up to date. A complete profile attracts more customers.

What You Can Edit

Business NameYour official business name
AddressStreet, city, state, zip code
PhonePrimary contact number
WebsiteYour business website URL
HoursDays and hours of operation
DescriptionRich text description of your business
PhotosUpload up to 10 images
CategoriesSelect or change your business category

Editing Your Profile

  1. From the portal dashboard, locate the Business Info or Profile section.
  2. Click the Edit button next to the field you want to update.
  3. Make your changes in the form that appears.
  4. Click Save to apply changes. They appear on the public listing immediately.

Uploading Photos

Photos can be uploaded from the profile editing section:

๐Ÿ’ก Tip: A complete profile with photos, updated hours, and a detailed description gets up to 3ร— more views than a basic listing.


10. Verification Badges & Trust Signals

Once your business is claimed and verified, you earn trust badges that help visitors identify your business as legitimate and reputable. These badges display prominently on your listing card and detail page.

Available Badges

โœ… Verified Owner

Automatically awarded when your claim is approved. Shows you're the legitimate owner. This is the most important badge โ€” it tells visitors the listing is maintained by the real business.

โญ Top Rated

Awarded when your business maintains a 4.5+ star average rating across a minimum number of reviews. Updates automatically as new reviews come in.

๐Ÿ† Editor's Pick

Hand-selected by directory admins for quality, uniqueness, or community value. Not every business gets this โ€” it's a mark of distinction from the curation team.

๐Ÿ’ก Tip: The Verified Owner badge appears automatically after claim approval. For Top Rated, focus on providing great service and politely asking satisfied customers to leave reviews. Editor's Pick is earned through consistent quality and community engagement.


11. Posting Deals & Events

Drive foot traffic and engagement by posting deals and events for your business. These appear on your listing, in the ZaarHub carousel, and in the community events feed.

Creating a Deal / Coupon

1

Log into the Business Portal at /portal and go to the Deals tab.

2

Click + New Deal and fill in the deal details: title, description, discount type (percentage or fixed amount), original price vs. deal price, and optional coupon code.

3

Set the start and end dates. Deals auto-activate and auto-expire โ€” no manual management needed.

4

Toggle Featured if you want the deal highlighted in the ZaarHub carousel and directory spotlight section.

5

Click Publish Deal. It appears on your listing and in the deals feed immediately.

Creating an Event

1

Go to the Events tab in your portal dashboard.

2

Click + New Event and enter the event name, date/time, location, description, and optional image.

3

Select a category (e.g., Workshop, Sale, Community, Networking) to help visitors find it.

4

Click Publish Event. It appears in the community events feed and on your business listing.

๐Ÿ’ก Tip: Featured deals get priority placement in the ZaarHub carousel. If you're running a limited-time promotion, mark it as Featured for maximum visibility. Events with images get 2ร— more RSVPs than text-only event listings.


12. Data Freshness on Your Listing

Visitors see a Data Freshness Timestamp on your business listing that shows when your information was last verified. This builds trust by showing visitors that your data is current.

๐Ÿ’ก Tip: Keep your listing data accurate. Update your hours before holidays, add seasonal photos, and verify your phone number regularly. Every update refreshes your data timestamp, signaling to visitors that you're an active business.


13. URL Cleanliness

The platform automatically cleans your website URL to keep it tidy and professional. When you submit your website during claiming or profile editing, the system strips tracking parameters before storing it.


14. Near-Me Visibility

Visitors can search for businesses near their current location using the Near-Me Geolocation feature. This helps nearby customers find your business when they're in the area.

โš ๏ธ Important: If your address changes, update it immediately in your Business Portal. A wrong address means you'll show up in near-me results for the wrong location โ€” or not show up at all for visitors near your actual location.


15. Role Switcher

The header navigation includes a Role Switcher dropdown that lets you toggle between different platform views without logging out and back in.

Look for the role switcher icon in the top-right header area. Click it to see available roles based on your account. No need to maintain multiple logins โ€” one account, multiple roles.

๐Ÿ’ก Tip: If you manage both a business listing and a supplier account, the role switcher makes it easy to jump between managing your business profile and your supplier catalog. All from the same account.


16. Your Business on the Notifications Ticker

When you post a deal, get verified, or receive a glowing review, your business may appear in the Notifications Ticker โ€” the scrolling activity bar on the directory and ZaarHub frontends. This is free visibility driven by your platform activity.

๐Ÿ“ก What Triggers an Appearance

๐Ÿท๏ธ New Deal PostedEach time you post a new deal or promotion, it can appear in the ticker. Include clear deal titles โ€” they become the ticker text.
โœ… Claim VerifiedWhen your business claim is approved, a ticker entry announces your verified status to visitors.
โญ New ReviewHigh-rated reviews (4+ stars) may trigger a ticker mention, bringing attention to your positive customer feedback.
๐Ÿ”„ Profile UpdateMajor profile updates (new photos, changed hours, new services) can generate a ticker entry to let visitors know your listing is current.

๐Ÿ“ˆ Maximizing Ticker Visibility

๐Ÿ’ก Tip: The ticker is fully automatic โ€” you don't need to submit anything or pay extra. Just run your business well on the platform and the ticker picks up your activity naturally.

โš ๏ธ Note: Ticker appearances are not guaranteed for every event. The ticker has a limited number of slots and prioritizes recent activity. An older entry may rotate out before all visitors see it.


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